Privacy Policy

1. Introduction

Evolucia One Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, engage our services, or communicate with us.

2. Information We Collect

We may collect and process the following types of data:

• Personal Information: Name, email address, phone number, company name, job title, and billing details.
• Technical Data: IP address, browser type/version, device information, operating system, and access times.
• Usage Data: Pages visited, time spent, clicks, and navigation patterns on our site.
• Service Data: Information you provide when using our services (including technical specifications, documentation, or project materials).

3. How We Use Your Information

We use the collected data to:

• Deliver and improve our services.
• Process payments and manage billing.
• Respond to enquiries and provide customer support.
• Send relevant updates, marketing communications, and service notices (with opt-out options).
• Comply with legal obligations.

4. Legal Basis for Processing (UK GDPR)

Our legal bases include:

• Contractual necessity: Providing services you request.
• Legitimate interests: Improving products, preventing fraud, and securing systems.
• Consent: For certain marketing or optional data uses.
• Legal obligation: Compliance with applicable laws.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law.

6. Data Sharing & Transfers

We may share your data with:

• Service providers (e.g., hosting, analytics, payment processors) under confidentiality agreements.
• Legal authorities if required to comply with applicable laws.
• We do not sell or rent your personal data.

If data is transferred outside the UK/EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

7. Data Security

We implement technical and organisational measures to protect personal data from unauthorised access, alteration, or disclosure.

8. Your Rights (UK GDPR)

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for processing where applicable.
• Object to certain types of processing.
• Lodge a complaint with the UK ICO (https://ico.org.uk).

Requests can be sent to privacy@evolucia.one.

9. Cookies

We use cookies to enhance user experience and analyse site usage. You can manage or disable cookies via your browser settings.

10. Contact Us

If you have questions about this Privacy Policy, contact:
Email: privacy@evolucia.one
Post: Evolucia One Ltd, 28 Grebe Court, Cambridge, CB5 8FR, United Kingdom